Privacy Policy

At RECER, we take our customers’ and users’ privacy very seriously, complying with the European legislation in force on privacy and personal data processing. We have therefore adopted best practices to protect user data against possible access or improper, unauthorised use.

Who are we?

 

At RECER S.A. (hereafter RECER), we respect the privacy of our visitors and take every care possible to protect the relevant information.

 

Why have we created this Privacy Policy?

 

We have created this Privacy Policy because we would like to inform our customers and users about the general rules on privacy and how their personal data is processed. We collect and process this data in strict compliance with the Law on Personal Data Protection.

RECER respects best practices in the field of personal data security and protection and has therefore implemented a rigorous programme to ensure the protection of data made available by anyone who deals with the Company.

In this context, RECER has a Personal Data Protection Officer who is responsible for implementing and checking this Privacy Policy as well as defining clear rules for processing personal data, ensuring that everyone who entrusts us with the processing of their personal data is aware of how the Company processes it and what their rights are in this field.

Please read this Privacy Policy carefully because, if you are viewing our website, the provision of your personal data implies that you are aware of and accept this Policy’s conditions. By providing your personal data, you authorise the collection, use and dissemination of it in accordance with the rules defined herein.

 

Intellectual property rights

 

The contents of this website, including but not limited to images, text, software, photographs, sound, music, videos, interactive resources and the like (“Content”), the brands and logos (“Brands”), or any other industrial or intellectual property rights on this website are the property of RECER, and the unauthorised use thereof by third parties is strictly prohibited. The content of this website is provided for information purposes and personal use only and may not be used, copied, reproduced, distributed, transmitted, disseminated, sold, licensed or in any way exploited for any other purpose without prior written consent from the relevant owners. Users declare that they shall not use, deactivate or interfere with resources relating to the security of the Website or Application.

Users may, however, print material contained on this website provided that said content is not altered, is for personal, non-commercial use, and contains an indication of the source and copyright, and provided that any other indication of ownership is not removed.

Nothing on this website shall be interpreted as granting any kind of licence or other authorisation of use to its users. The website may contain images or other materials, the copyright of which belongs to third parties, for example suppliers or other bodies that contribute to creating or maintaining them (such as, for example, photos from image banks).

 

Content and guarantees

 

Users agree that they use this website at their own risk. As far as permitted by law, RECER shall be free from any explicit or implicit assurances with regard to use of the website www.recer.pt. RECER does not guarantee the accuracy and precision of the content made available on its websites, and shall accept no responsibility or obligation for (i) any errors or imprecise content, (ii) personal damages or damages to property of any kind arising from the access and use of the website or application, (iii) unauthorised accesses or use of our secure servers and/or personal and/or financial information stored therein, (iv) interruptions or suspension of transmission from or to our web page, (v) errors, viruses, trojan or similar viruses that may be transmitted to or via the website, and/or (vi) errors or omissions in the content or any loss or damage occurring as a result of the use of the content published, sent, transmitted or made available via the website, (vii) unavailability or any difficulty or inability to download or access content or any other failure in the communication system that may result in the website being unavailable.

RECER shall not be responsible for any website assistance or maintenance.

RECER accepts no responsibility or obligation for the content transmitted among users or between users and any third party external to this website.

 

What does this Privacy Policy cover?

 

This Privacy Policy applies exclusively to the collection and processing of personal data performed by this Company.

On the website, you can find links providing access to other websites that are unconnected to RECER. These links are provided in good faith, and RECER cannot be held responsible for the collection and processing of personal data performed on those websites, nor be held responsible for the correctness, reliability or functionalities of websites belonging to third parties.

The provision of links to websites outside RECER does not therefore imply any assumption of responsibility with regard to such websites and, consequently, this Privacy Policy does not apply to them. RECER believes it is very important to read the privacy policies on all websites visited.

 

What is personal data?

 

When we discuss personal data, we mean information of any nature and regardless of the media used, including sound and images, relating to a single, identified or identifiable person.

The person is considered identifiable if he or she is directly or indirectly identified through references to an identification number or to one or more specific elements of his or her physical, physiological, mental, economic, cultural or social identity.

 

Who is responsible for processing data?

 

The organisation responsible for collecting and processing personal data is RECER, which provides the services and, in this context, decides which data is collected, how it is processed and the purposes for which it is used. If you have any questions regarding data protection or this Policy, you can contact RECER using this email address: recer@recer.pt.

 

What type of personal data do we collect?

 

RECER, as part of its activity, collects and processes the personal data necessary to provide services and/or supply products, processing data in that context such as your name, address, date of birth, gender, e-mail address, academic qualifications, tax identification number, etc. This information may be requested when users register or fill in contact forms on our websites, as workers, job applicants, trainees, trainers, suppliers, visitors, partners, etc., or when receiving or sending e-mail messages or for services that require registration or subscription. Any personal information regarding all the stakeholders mentioned and others that use RECER website shall be processed in accordance with the Law on Personal Data Protection (GDPR).

 

When and how do we collect your data?

 

RECER collects your data by telephone, in writing and through its website, with your consent. As a rule, personal data is collected when users subscribe to one of our products or services.

Some personal data must be supplied and, if it is not, or if not enough data is given, RECER cannot supply the product or service in question and so the Company shall inform customers of the compulsory nature of supplying the data.

If you are not a RECER customer, your data will only be processed if you supply it to the Company, namely if you subscribe to newsletters or register on our website, in which case the rules of this Privacy Policy shall apply.

The personal data collected is processed by computer in strict compliance with the legislation on personal data protection, and is stored on specific databases set up for the purpose. Under no circumstances shall the data collected be used for any purpose other than that for which the data owner gave consent.

 

How long do we keep your personal data?

 

The period of time for which the data is stored and preserved varies according to the purpose for which the information is processed. In fact, there are legal requirements that make it compulsory to conserve data for a minimum period of time. Therefore, whenever there is no specific legal demand, data shall be stored and conserved only for the minimum period necessary for the purposes that led to it being collected or subsequently processed or for the period of time authorised by the National Data Protection Commission, after which the data shall be deleted.

 

How can you access, change or oppose the processing of your personal data?

 

Under the terms of the Law on Personal Data Protection, the data owner is guaranteed the right to access, update, amend or delete his or her personal data, and this can be performed via one of the contact methods provided by RECER.

If you wish, you may cancel your registration or use at any time and you may choose not to receive any e-mail messages. You may also choose to delete all your personal information on our database.

The data owner also has the right to receive a copy of the personal information in our possession. RECER reserves the right to charge a small fee for administration and computer costs for any request made. If you use the user registration process on our websites, your data shall be stored on a specific database for user supervision. However, the data owner may request for it to be deleted whenever he or she desires by sending a written request to the official address on our website.

 

How do we keep your data safe?

 

  • Restricted personal access to personal data on a need-to-know basis and only for the purposes discussed;
  • Collected data transferred only in encrypted format; Highly confidential data storage;
  • Protection of information technology systems using firewalls in order to stop unauthorised access to your personal data;
  • Constant monitoring of access to information technology systems with a view to preventing, detecting and stopping improper use of your personal data.

 

How can you object to being contacted for marketing purposes?

 

RECER may advertise new products or services to its customers by telephone, e-mail, SMS, MMS or any other electronic communications service unless the customer has objected to this when his or her data was collected.

If you do not wish to receive these communications, you may object at any time to the use of your data for marketing purposes, to the sending of information communications or its inclusion on information lists or services.

 

What measures have been adopted by RECER to ensure the security of your personal data?

 

RECER makes a commitment to protect the security of personal data that is supplied to us and has approved and implemented thorough rules on this subject. Complying with these rules is an inalienable obligation for all those who legally access it.

Bearing in mind RECER’s great concern with and commitment to defending privacy matters, several technical and organisational security measures have been adopted to protect the personal data that is supplied to us to stop it from being disseminated, lost, improperly used, amended, processed or accessed without authorisation, as well as protecting it from any other form of illicit processing. Therefore, the forms for collecting personal data require encrypted browser sessions and all the personal data you supply us is stored securely on RECER’s systems.

Despite the security measures adopted by RECER, we are obliged to warn everyone who browses the internet that they should take additional security precautions, specifically ensuring that they use a computer and browser that have up-to-date security patches and are properly configured, with an active firewall, antivirus and anti-spyware software, and check the authenticity of the websites they visit on the internet, and should avoid untrustworthy websites.

 

How do we use cookies?

 

Cookies are small software tags that are stored on your computers through your browser and retain only information regarding your preferences and therefore do not include your personal data.

To find out more about cookies and how RECER uses them on its websites, please see the document below, About Cookies

SEE COOKIE POLICY

How can I see what changes have been made to RECER’s Privacy Policy?

RECER reserves the right to make adjustments or amendments to this Privacy Policy at any time, and such amendments shall be duly published on the relevant website.

Last updated on 1 July 2019.

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